Following the introduction of electronic medical records and electronic health records, the use of patient portals has become increasingly popular in healthcare organizations of all sizes and specialties. One of the foremost, independent Hong Kong, China based therapist center was looking for an online solution with a vision to improve the quality of care provided while enabling greater communication between therapist and their patients to help encourage better therapist-patient relationships and give patients more control over their treatment. Patient should be able to check lab results, request prescription refills, update insurance information, manage any unpaid balances and more. To enhance its competence and responsiveness, to meet these needs; approached Alvi as a committed partner.
The healthcare landscape is complicated in the country. It is hard to decide which provider is the best one. That is where the therapist portal helps. Usually, when a patient looks for a doctor offline, they rely on word of mouth. But what works for one may not work for others. They may not really know when the doctor is available, and the wait time may increase. This is just a hassle. Therapist portal tries to solve this problem by finding the right therapist and ensuring that patients book an appointment when therapists are available. The main vision of the therapist portal is to bridge the gap between patients and therapist and become the one-stop platform for all healthcare needs.
ALvi Software worked rigorously with the client to comprehend the requirement initially with several iterations of dialogues to zero down the ask and consequently designed and developed a new avant-garde therapist portal to offer excellence in patient care and elevate therapist-patient experience. This portal is a Software as a Service tool.
Factoring the client’s requirements and needs, Alvi Corp’s team decided to shape system structure in the following way:
Portal for Patients
Therapist Portal have access to reliable information flow that promotes therapist patient connectivity. The portal provides a customizable search function, experience, consultation fee and patient feedback details on doctors, and records doctor visit history (dates, billing, prescriptions and test results). Features include appointment reminders, transportation options and location tracking. This has made the decision-making process seamless, transparent, and convenient.
Portal for Therapist
Therapist Portal digitizes operations, offers better treatment delivery, and enhances patient engagement. By partnering clinics can increase brand awareness and expand their addressable market. Its operating model is a portfolio of startups within a startup in order to retain nimbleness as it scales its offerings. This DNA has facilitated seamless integration of several bolt-on acquisitions that have strengthened its products and services: (i) subscription-based practice management software to manage patients and digital health records (ii) solution for hospital outpatient departments to manage patient traffic and online bookings (iii) cloud-based hospital management information solutions (iv) hyper-local targeted ad platform for medical establishments. It ensures regulatory compliance with the use of fact-based banners (v) on-premises patient engagement tablets.
How the business benefited?
A therapist portal is a mobile device responsive website for your personal health care. The online gizmo helps patient to keep track of their therapist’s visits, test results, billing, prescriptions, and so on. It is evident that using a therapist portal can provide numerous gains for your medical/healthcare requirements. With regular use of it, client has witnessed greater patient engagement and satisfaction, and a more streamlined workflow that saves time and effort for everyone.